Why Train?

The importance of proper procedures for writing email has never been greater. The risk companies face include:

• Legal liability
  “Excellent instructor! Very clear and easy to follow. Very knowledgeable!"In most cases the employer is held responsible for all the information transmitted on or from their systems.
• Confidentiality breaches
  Most confidentiality breaches occur from within the company
• Damage to reputation
  There is no doubt that the contents of corporate emails reflect on the business. A badly written email, or an email containing unprofessional remarks will cause the recipient to have a negative impression of your company.

• Lost productivity
  Lost productivity due to inappropriate use of a company’s email system is becoming a huge area of concern.
• Email retrieval on court order
  Email records are increasingly used in lawsuits since they tend to contain important evidence. For instance, if your company is faced with a wrongful termination lawsuit, chances are that you will be ordered to search all company emails for messages relating to that person.
• Network congestion & down time
  Spam and personal (mis) use of email can cause a company’s email system to waste valuable bandwidth resources